About Us
Who We Are
Apt Care Options provides domiciliary care for people aged 18 years and above who, by the cause of, illness, disability or old age, are unable to provide personal care for themselves. We provide personalised services that are planned, managed and delivered in a way that uniquely addresses each service user’s needs and expectations. Our services are highly flexible; whether you only require them for a few hours each week or for longer, our experienced staff will support you or a loved one.
Our Vision
Our vision is to improve the quality of life of our service users, making their experiences exceptional by providing high-quality services that exceed industry standards. We strongly believe in supporting adults to enhance their autonomy and optimum state of health and well-being through a robust set of service user-led values.
Our Core Values
Apt Care Options Ltd’s core values convey who we are and how we deliver our services, and these are
tailored to make service users’ experience exceptional whilst aiming to:
Be supportive: Offer skilled care to enable people supported by us to achieve their optimum state of health and well-being.
Respect: Treat all people supported by us and all people who always work with Apt Care Options Ltd with respect.
Person-centred: Strive to offer support ideal for each individual whilst respecting and encouraging the right of independence of all Service Users.
Dignity: Always recognise the individual uniqueness of our service users and tailor the care plan accordingly and treat them with dignity and respect.
Privacy and confidentiality: Respect individual requirements for privacy and treat all information relating to individuals confidentially.
Excellence and accountability: Give the best and take responsibility for our actions.
Innovativeness: We pride ourselves on demonstrating the ability to adapt to service users changing needs and changing operational needs.